Sadly, through working on a campaign like Care in Crisis at Age UK, I’ve heard plenty of horror stories of older people experiencing poor levels of care at a time when they are most vulnerable. But even I was shocked at what BBC’s Panorama uncovered in their programme on care homes, Behind Closed Doors, this week.
Neglect, bullying and taunting, being ignored, rough treatment and even outright assault: this is what was found during secret filming in more than one care home. It left me feeling upset, distressed and angry. How is it that this sort of thing can still take place in 21st-century Britain?