There is still uncertainty about the future of sheltered housing in the social rented sector. This is important because sheltered schemes offer supportive communal housing to older people on low incomes who cannot afford retirement housing in the private sector The Government is currently reviewing its policy to place a cap on housing benefit payments for supported housing, as well as a cap on rents. This could potentially reduce the income of housing associations and their capacity to offer housing support. The ongoing financial uncertainty is also undermining the development of new sheltered schemes. Continue reading “Guest blog: ‘We must protect sheltered housing’”
When John transferred the money, he thought he’d got a great deal. In the current market, deciding what to do with his pension lump sum hadn’t been easy, but this investment opportunity had come just at the right time and the promised returns looked great. It was only when his building society contacted him that he had second thoughts…
This blog was contributed by David Steele, Policy Manager Financial Services, at Age UK
What happens when all the banks in a town or suburb decide to close their branches? Where do people go to talk about tricky transactions or more complex services? Where do local businesses bank their cash and cheques? The UK bank branch network has shrunk by half over the last 25 years with another 2000 closures expected in the next 3-4 years, meaning that the number of stranded customers is likely to continue increasing. Continue reading “Branch closures present banks with age-friendly design challenge”
George Osborne’s 8th Budget was presented as a ‘budget for the next generation’ acknowledging the hopeless situation too many young people find themselves in: struggling to find work, or being in work but struggling to earn enough to cover the daily costs of living. For these young people saving for a home is a priority that often feels like an unattainable ambition, so finding some spare money to put into a pension becomes an almost laughable pipe dream. Continue reading “Lifetime ISAs – saving for the future?”
We’ve all heard people complaining about poor service from their energy companies. We’ve all read newspaper articles about inaccurate bills and unanswered queries. We’ve all seen the hefty fines handed to companies for failing customers. In truth, the energy sector has not covered itself in glory handling consumer complaints.
But householders do not need to grin and bear it. Legal and other changes to consumer protection offer increased support to aggrieved customers. All the major energy companies are now answerable to an Ombudsman. But to take action, the Ombudsman needs to be satisfied that the consumer has followed due process. Continue reading “Complaining to energy suppliers”
Today, we launched our Agenda for Later Life 2015 report, Age UK’s annual assessment of how public policy is meeting the needs of older people. Here, Jane Vass, Head of Public Policy, discuss the findings of the report in light of the upcoming Spending Review.
In the run up to what is likely to be one of the most challenging Spending Reviewsof recent times, Agenda for Later Life, Age UK’s annual audit of how public policy is meeting the needs of our ageing population, highlights that older people are increasingly being thrown back on their own resources, as the public services on which they rely are being scaled back or withdrawn.