Branch closures present banks with age-friendly design challenge

LR Age UK ID203145 Age friendly banking report_JPG

This blog was contributed by David Steele, Policy Manager Financial Services, at Age UK 

What happens when all the banks in a town or suburb decide to close their branches? Where do people go to talk about tricky transactions or more complex services? Where do local businesses bank their cash and cheques? The UK bank branch network has shrunk by half over the last 25 years with another 2000 closures expected in the next 3-4 years, meaning that the number of stranded customers is likely to continue increasing. Continue reading “Branch closures present banks with age-friendly design challenge”