Tag Archives: Information and Advice

The Christmas quiz you did not expect

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This blog post was contributed by Angela Kitching, Joint Head of External Affairs at Age UK. 

Christmas time, a time for families to reconnect, to eat together, to chat and to think about the challenges the New Year might bring. I don’t know about you, but in my family that means talking about about some of the conundrums faced by our family and friends. This year they included care arrangements and funding, loneliness, bereavement and ill health. I don’t want you to think we were miserable, we weren’t, there were great parties, lots of food and excited 5 year olds amazed by Father Christmas; but, at Christmas we did also check in with each other about the difficulties our family and friends face. We found the quizzes in the newspapers considerably easier to solve than these tricky family conundrums.

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A practical guide to health caring

Sheelagh Donovan works in the Information and Advice Department at Age UK, writing health information for our publications and website. Sheelagh talks about a new guide on caring that she recently worked on.

Caring can be a central part of many older people’s lives. For many who have partners and spouses, it can be an expected and valued part of ageing together, so much so that they may fail to see themselves as carers.

For others, it is a no less valuable part of a friendship. As many of us live longer, it is not unusual for people in their 50s and 60s to be caring for older parents while also supporting grandchildren or a disabled adult child. Continue reading

Encouraging user involvement

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In the Age UK Information Resources team we make sure that we involve our users when writing and updating information guides and factsheets.

User feedback allows us to hear from the people the resource is intended to help. It enables us to make sure our materials are relevant, accessible, logical and useful. User involvement is also a requirement of the NHS England Information Standard which we were proud to achieve in 2015. This is a quality mark which testifies to the accuracy and reliability of our information.

We have invested a lot of time and energy into developing our methods of gathering user feedback in recent years, and we currently have three main approaches that we use – focus groups, questionnaires, and our readers’ panel. Continue reading

Spread the Warmth

Shockingly, 24,000 older people in England and Wales may not survive the cold weather this winter – that’s 200 deaths a day that could be prevented.

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